STANDARD
SHIPPING PROCEDURES
U.S.
48 States - SKYBOLT will ship all phone, fax,
or written orders via UPS, either Surface or Air Shipments.
We recommend UPS 2nd Day (Blue Label) on most small
orders. Please specify any other shipping requirements.
Invoicing will include shipping charges, handling (if
applicable), COD charges (if COD), insurance charges,
and Sales Tax when it applies.
Alaska
Orders - All UPS Air services available. Postal
shipments now accept Personal/Company checks for COD
shipments.
*Canada Orders - All UPS services available
except: No COD or Hazardous materials. The same restrictions
apply to Parcel Post. Parcel Post may also restrict
package weight to 35 pounds.
*Europe,
Middle East, Africa, Central & South America, Australia,
New Zealand and other Pacific destinations - UPS
Air Service available. Packages may be consolidated
as a single shipment. No COD or Hazardous.
Air express services are available to all destinations
and consolidated rates apply. No COD shipments via
air express services.
*No
International COD or Letters of Credit
DAMAGED OR LOST SHIPMENTS
UPS - Claims or tracer require a minimum
of 10 days from shipment. Normally, after a tracer has
been initiated, a reply can be obtained after the 10th
day. DAMAGES - It is the customer's responsibility upon
receipt to notify driver of obvious damage. For unobvious
damage, the customer must first notify their UPS office
then SKYBOLT. We will then notify our UPS office for
prompt settlement. Customer must retain the original
box and materials for UPS inspection. Our experience
in these matters, though rare, has been very positive
and timely when all procedures are followed.
POST OFFICE - Claims procedures are
basically the same as above. Settlement may take longer
and
extended effort required for settlement.
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