STANDARD SHIPPING PROCEDURES
48 States - SKYBOLT will ship all phone, fax,
or written orders via UPS, either Surface or Air Shipments.
All order placed after 3:00 pm EST may be subject to ship the following day. Please specify any other shipping requirements. Invoicing will include shipping charges, handling (if applicable), COD charges (if COD), insurance charges, and Sales Tax when it applies.
Orders - All UPS Air services available. Postal
shipments now accept Personal/Company checks for COD
Middle East, Africa, Central & South America, Australia,
New Zealand and other Pacific destinations - UPS
Air Service available. Packages may be consolidated
as a single shipment. No COD or Hazardous. Air express
services are available to all destinations and consolidated
rates apply. No COD shipments via
*No International COD or Letters of Credit
DAMAGED OR LOST SHIPMENTS
UPS - Claims or tracer require a minimum of 10 days from shipment. Normally, after a tracer has been initiated, a reply can be obtained after the 10th day. DAMAGES - It is the customer's responsibility upon receipt to notify driver of obvious damage. For unobvious damage, the customer must first notify their UPS office then SKYBOLT. We will then notify our UPS office for prompt settlement. Customer must retain the original box and materials for UPS inspection. Our experience in these matters, though rare, has been very positive and timely when all procedures are followed.
POST OFFICE - All USPS orders ship the following day.